Overview
Approving Change Owner Requests in CQ ensures that ownership of a record is updated in a controlled and compliant manner. This functionality allows designated approvers to review and authorize requests to transfer record ownership, maintaining accountability and process integrity.
By approving these requests, approvers confirm that the change aligns with organizational policies and that the new owner is properly assigned to manage the record moving forward.
Prerequisites
Available in: Audits, Audit Programs, Audit Findings, CAPAs, Complaints, Investigations, and Nonconformances
Installed Package: CQ Core - Winter 2025
User Profile: Standard User
Permissions: CQ Base User PSG and CQ Record Owner PSG
Qualified Users/Owners: See Qualified Users to Activate
CQ Item: Change Owner Approval - for CQ Record
Instructions
-
From the Home tab select the Approve/Reject link for the CQ Record for Change Owner Approval.
-
Review the record to confirm Approval or Rejection of the Request for Change Ownership.
-
From Next Best Actions, click the Approve or Reject button as needed.
-
Enter Comment and Password if required for eSignature Policies.
-
Complete the transaction.
Results
-
If Approved, refresh the record to verify Change Ownership has taken place.
-
If Rejected, the original Owner is still displayed and an email is sent to the Owner notifying them of the rejection.
Troubleshooting
-
Check back for new articles
Additional Resources
CQ Resources
-
Changing Ownership
Summer 2026