Purpose
As an Approver, you complete Change Request Approvals to review the submitted information and record your decision. This confirms whether the change is acceptable and ready to move forward.
Prerequisites
Installation Package: CQ Core, CQ Approval
Product: QualityQuest
Function: Change Request
User Profile: Standard User
Permissions: CQ Base User PSG and CQ Change Request Approver PSG
Record Approval Status: Pending
Steps
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Open the Email notification or a Home tab notification.
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Click Approve/Reject to open the Change Request record.
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Click Approve or Reject in the Next Best Actions section.
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Provide Comment and Password, if required.
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Click Approve or Reject.
Expected Outcome
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The approval decision is recorded on the Workflow tab.
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If approved, the change request Stage is Pending Change Order and Status is Complete.
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If rejected, the change request Stage is Rejected and Status is Closed.
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The Approval activity appears in the Record Activities section on the History tab.
Additional Resources
ComplianceQuest
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