Overview
Rating Models define how CQ calculates scores for standard products. Each model includes user-defined metrics organized in a hierarchy.
CQ evaluates the metrics based on the Rating Scorecard Schedule. Users apply Rating Models to:
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Audit
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CAPA
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Change Order
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Complaints
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Controlled Documents
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Nonconformance
CQ Administrators can also configure manual metrics for subjective evaluation, such as response quality or timeliness.
Additional Resources
ComplianceQuest
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