Viewing Complaints References
Complaints created using CQ’s Complaint Management product may be linked to the CAPA record under the Reference tab for Complaints that may need to be escalated to a CAPA. If CQ’s Complaints Management is not yet being used, the CAPA Owner can also attach any References to Complaints under the Notes and Files section of the CAPA record.
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From the CAPA record, Reference tab, Complaints section, view any Complaints that have been linked to the CAPA record. See CQ End User Guide - Complaints Management.
