Summer 2026 Help

Training/LMS - Article Framework - Vishalachi

Add bullet points for how you may start to see your content pages structured.

Job Functions

  • Create Job Functions

    • Creating a Job Function

    • Deactivating a Job Function

    • Adding Associate Queue to Job Function

  • Manage Personnel Job Functions

    • Adding Personnel to a Job Function

    • Activating Personnel in a Job Function

    • Deactivating Personnel in a Job Function

  • Manage Requirements

    • Adding Requirements to a Job Function

    • Activating Requirements in a Job Function

    • Deactivating Requirements in a Job Function

    • Deleting Requirements in a Job Function

Personnel

  • Personnel Onboarding & Activation

    • Creating Personnel

    • Migrating Non-User Personnel to Personnel User

    • Activating Personnel

  • Managing Training Plan

    • Adding Training Plan

    • Changing Training Plan

    • Removing Training Plan

  • Personnel Training Requirements

    • Adding Personnel Job Function

    • Activating Personnel Job Function

    • Deactivating Personnel Job Function

    • Deleting Personnel Job Function

  • Personnel Training Execution

    • Adding Non-Job Function Training Requirement

    • Completing Training Execution on Behalf of Personnel

    • Signing off Pending Trainings

      • View and Read the Document (Viewing Content from the Document Training Requires User Signoff Page)

      • Completing User Signoff

      • Training Form

      • Taking Assessments

      • Completing Trainer Sign Off

    • Deleting Pending Training

    • Recording External Training 

  • Personnel Retraining

    • Setting Single Requirement for Retraining

    • Setting a Job Function for Retraining

    • Setting Retake Assessment

  • Personnel Leave Management

    • Adding Personnel Place On Leave

    • Adding Personnel Return To Work

  • Personnel Inactivation & Offboarding

    • Deactivating Personnel (CQ Users & Non-CQ Users)

    • Reactivating Personnel (CQ Users & Non-CQ Users)

  • Manage Other Personnel Functions

    • Sharing Personnel Access

    • Printing Personnel

    • Printing Training Requirements/ Training Execution Reports

  • Manage Other Personnel Functions

Assessment

  • Create Assessment

    • Creating CQ Assessments

    • Managing CQ Assessment Questions

    • Previewing CQ Assessments

    • Creating SCORM Assessments

  • Assessment Release

    • Issuing Assessment for Use

    • Attaching Assessment to Controlled Document Requirements

  • Assessment Retake Management

    • Setting Up Assessment Retakes

  • Assessment Retirement

    • Obsoleting Assessment

  • Manage Other Core Functions

    • Printing Assessments

Training Plans

  • Create Training Plan

    • Creating a Training Plan

  • Manage Job Function & Training Plan

    • Managing Job Functions

    • Deactivating Training Plan

  • Manage Other Core Functions

    • Printing Training Plan

Training Sessions

  • Create Training Session

    • Creating Training Sessions

    • Adding Training Fulfilled Requirements 

    • Adding Personnel from the Needs Training List

    • Adding Personnel to Training Session Rosters

    • Initiating Training Sessions

  • Assign Training Session Rosters Result

    • Assigning Results

  • Complete Training Session

    • Assigning and Completing Results

  • Training Sessions Closure

    • Closing Training Sessions

  • Voiding & Reopening Training Session

    • Voiding Training Sessions

    • Reopening Training Sessions

  • Manage Other Core Functions

Course

  • Create Course

    • Creating Course

  • Draft Course Content

    • Editing Course Content

    • Checking In Course Content

  • Approve Course for Release

    • Submitting Approval for Course Release

    • Completing Approval for Course Release

  • Release Course

    • Releasing Course

  • Access Course

    • Viewing Course as Course Viewers

    • Viewing Course as Course Owners

  • Manage Other Course Functions

  • Manage Other Core Functions

Learning Central

  • Access and Navigation

    • Accessing Learning Central from the App Launcher

    • Accessing Learning Central from myCQ

    • Navigating to the Learning Central

  • Alternative Text (Alt Text)

    • Alt Text in the Learning Central

  • Pending Trainings

    • Viewing Content of Pending Trainings

    • Signing off Pending Training

    • Performing User Signing-Off Bulk Training

    • Performing Trainer Signing Off Bulk Training

  • Complete Document Training

    • Viewing Completed Document Trainings

  • Profile Information

    • Viewing Personnel Profile Information

  • Training Progress

    • Viewing Overall Progress

    • Viewing My Progress (Individual Training Requirements)

  • CQ Learning Central

    • Viewing CQ Learning Central Feed

  • Manage Other Learning Central Functions