CQ.AI Intelligent Assistants

Overview

CQ AI Agents are AI‑driven assistants within CQ‑QMS that support quality, safety, and compliance work. You use them to analyze records, extract structured data such as 5W2H, and identify duplicates and trends in Salesforce.

You rely on CQ AI Agents to reduce manual entry and guide decisions. They keep data within the existing Salesforce environment to support data privacy.

You use CQ AI Agents to:

• Classify and triage issues and complaints

• Auto‑populate parts, failure codes, and key fields

• Detect duplicate records and recurring trends

• Receive recommendations for CAPA escalation and investigation initiation

• Follow next‑best actions during audits and investigations

Additional Resources

ComplianceQuest

• CQ.AI User Experience Agent