Closing Immediate Changes

Purpose

As a Change Owner, you close Immediate Changes after confirming that all urgent actions, document updates, and follow‑up tasks are complete. This records that the change is finished and ready for formal closure.

Prerequisites

Installation Package: CQ Core

User Profile: Standard User

Product: QualityQuest

Function: Immediate Change

Permissions: CQ Base User PSG and CQ Change Order Owner PSG

Record Status: Complete

Steps

1. Open the Immediate Change record.

2. Click Close in the Next Best Actions section.

3. Select the Resolution Code.

4. Provide a Comment and specify the Password, if applicable.

5. Click Save.

Expected Outcome

• The Immediate Change Status and Immediate Change Stage is Closed.

• The Closing Change Order activity appears on the History tab.

Additional Resources

ComplianceQuest

• Voiding Immediate Changes