Summer 2026 Help

Voiding Observations

Purpose

As a Change Owner, you void Change Requests when the change is no longer needed. This action removes the record from active review and keeps the system accurate.

Prerequisites

Installation Package: CQ Core

Product: Quality Quest

Function: Change Requests

User Profile: Standard User

Permissions: CQ Base User PSG, CQ Change Requestor PSG

Record Status: Draft, Open, or Complete


Steps

  1. Open the Change Request record.

  2. Select Void from the Action Menu.

  3. Select the Resolution Code: Void

  4. Provide Comment and Password, if required.

  5. Click Save.

Expected Outcome

  • Change Request Stage and Status is Void.

  • The Voiding Change Request activity appears in the Record Activities section on the History tab.

  • Voided Change Requests can be reopened at any time.


Additional Resources

ComplianceQuest


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