Overview
CAPA Investigations document the analysis performed to understand the cause of a nonconformance, deviation, complaint, or other quality issue. Users record facts, assess contributing factors, and identify the root cause so they can determine appropriate corrective and preventive actions.
CAPA Investigations matter because regulated organizations must show consistent, traceable reasoning behind each action taken to address an issue. Users rely on these records to support decisions, meet compliance requirements, and prevent the issue from recurring.
Additional Resources
ComplianceQuest
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