Summer 2026 Help

Reopening NCs

Reopening NCs

For Permission Set Groups: CQ Base User PSG, CQ NC Owner PSG


The NC has been voided or closed; however, it now needs to be reopened to add additional notes or attachments.

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  1. From the NC record, select the Reopen option from the Action Menu.

  2. Enter Comment and Password if needed, and click the Save button.

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Results

  • The NC moves back to the Complete Status and Verification Stage.

  • Reopening NC is logged in the Nonconformance Record Activities section under the History tab.

  • The only thing that can be done at this time in the NC record is to add Notes and Attachments, then perform Close or Void