Running Decision Trees

Purpose

As a Record Owner, you run Decision Trees to answer the guided questions assigned to the complaint. You complete each question in sequence and record the responses so the evaluation can move to the next stage.

Prerequisites

Installation Package: CQ Core, CQ Regulatory Reports Extension, CQ AS2 Gateway Extension, myCQ Extension, and CQ AI Extension

Product: QualityQuest and Platform Apps

Function: CQ Decision Tree Execution

User Profile: Standard User

Permissions: CQ Base User PSG, CQ Complaint Non DT Task Assignee PSG

Configurations: CQ Tasks

Steps

1. See CQ End User Guide - Complaints Regulatory Reporting to Run Decision Trees.

Example Decision Tree Run with no Reporting Need.

Example Decision Tree Run with Reporting Needed

Expected Outcome

• See CQ End User Guide - Complaints Regulatory Reporting to Run Decision Trees.

Additional Resources

ComplianceQuest

• Updating Reporting Information